"I have been chairman of the world’s largest public relations firm and have spent most of my life travelling to all parts of the world.  I would like to put on record that our recent tour was beyond our expectations.  The organisation was first rate.  But most important was Harriet, who was outstanding.  She has charm, intelligence and maximised all opportunities.  Most of all you felt she really cared about everyone in the group, having the ability to pay attention to the needs of each individual, while as the same time administering the group as a whole.”

“We have just returned from a visit to Prague.  It was perfect, mostly due to the superb work of Harriet.  Prague was made to come alive through her abilities and the chance to see so many areas, where we are certain most tourists do not have the opportunity to go, was wonderful. We have telephoned this morning to arrange to join Harriet for her tour of Bohemia.”

“Harriet really is a gem.  She is a most delightful, competent and very knowledgeable young woman, who made every experience a pleasure.”

“I want to tell you how much your expertise and flexibility meant to the success of the tour.  Without your contacts (and excellent Czech!) we could not have had access to many of the special destinations that made a good trip a truly great trip.  From your ability to speak the language, work effectively as a team and your knowledge of the right ‘entrance keys’, we had an extraordinary look at a country that is just beginning to learn its way as a tourist destination.  Thank you for your patience and tact and enthusiasm.”

“Your knowledge, efficiency and forbearance were the essence of the entire week.”

“Thank you for your excellent organisation and perfect selection of what we saw and what we ate.  The whole tour was so wonderful.  I admired you because it is not easy to make everyone happy and relaxed.”